Unable to access cpanel whm on vps server | INDIA HOSTING KNOWLEDGEBASE - FAQs

Unable to access cpanel whm on vps server | INDIA HOSTING KNOWLEDGEBASE - FAQs

Unable to access cPanel WHM?

Restart cPanel Service or stop cpanel whm on vps or dedicated server.

WHM cPanel is a industry standard most popular web-hosting control panel. CPSRVD is the service used to run a cPanel web server. On a web server cpsrvd is running at the background. Major tasks such as maintenance, security checks, and most importantly, it serve WebHost Manager (WHM) web page. If by any chance cpsrvd is stopped, it is almost impossible to get into WHM, your access will be blocked to login to WHM cPanel control panel.

If the cPanel service is down, you can’t perform any of the task trhough WHM to resolve the issue. In fact this service should get start automatically as per the documentation says, but there are chances it will not come up if there is a problem with the configuration. So, what’s the resolve? Get into the server via ssh. What if you don’t have that? Sorry, that’s the only option left with you, so you will need to get connected with the system admin/ vps or dedicated hosting provider / data center technicians to get the cPanel cpsrvd service restarted for you, or start the cpsrvd service if it is stopped.

If you have access to ssh, it’s good. You can perfrom one of the folloing command on your server. Login to server with root access. Then, run one of the following commands:

If you are sure that cPanel service is stopped… ?
To check the status…
#service cpanel status
cpsrvd (pid 7575) is running/stopped…
If stopped… to restart the cpanel service…
#service cpanel restart
OR
#/etc/init.d/cpanel restart
OR
#/etc/rc.d/init.d/cpanel restart

The command will stop the services first and then start the cpsrvd daemon again.
You should be able to login to cpanel/whm from your browser now.